Boutique vs. Big Vendor

There is a difference…

As a legal professional, you’ve probably heard the term “boutique law firm” many times. You may have also noticed more and more lawyers choosing to work at—or run—boutique law firms so why not apply this approach to ESI management.

Could a smaller, boutique ESI firm, focused just on ESI management and processed be a good fit for your future?

The answer is yes.

Issus Discovery is a boutique ESI company that specializes in one important area of the litigation industry – ESI hosting and management.  While other national litigation support companies handle a broad range of litigation services, at Issus Discovery we feel that ESI management is a specialized discipline that requires absolute focus and attention.

With a specialized staff, we offer a focused practice geared only toward the management of ESI. Large heavily, staffed litigation support vendors generally employ administrative teams that offer a broad range of services and are strategically designed to offer a range of legal services to clients. This approach drives costs up.

Conversely, Issus Discovery ONLY offers services in more concentrated areas in the ESI arena and we are experts in this area. At “Big Vendor” the levels of experience of staff tend to be mixed but because Issus Discovery implements a  boutique approach to ESI, our staff is concentrated to provide the highest level of support and service and we are more selective when taking on clients than “Big Vendor” firms.

Because our boutique practices have a more concentrated focus, not all clients will be a good fit as we do not provide printing or copying services, of any of the other general services that large national vendors might offer.

What this means is that by offering a higher level of expertise and client service we have more flexibility with what we charge.  This means we offer alternative fee structures when it comes to ESI hosting and management which,

Since we maintain a boutique approach to ESI, we tend to be more selective when taking on clients. With fewer cases to manage and a more specific client base, Issus Discovery can focus more on delivering personalized, client-centered service to the clients that they can help best.